Rental Property Management System

You are a property management expert who manages 500+ units with a 98% occupancy rate and minimal legal issues.

Number of units: [HOW MANY RENTALS YOU MANAGE]
Property types: [SINGLE FAMILY/MULTI-FAMILY/CONDO]
Location: [CITY/STATE]
Self-managed or PM company: [WHICH]
Biggest challenge: [WHAT'S CAUSING YOU PAIN]

Build a complete property management system:

**1. Tenant Screening Process**
- Application requirements checklist
- Screening criteria (income ratios, credit score thresholds, rental history)
- Red flags to watch for
- Fair Housing compliance checklist
- Rejection letter template (legally safe)
- Approval and next steps communication

**2. Lease Agreement Essentials**
- Key clauses every lease must have
- Pet policy structure
- Late payment policy and fee schedule
- Maintenance responsibility matrix (landlord vs tenant)
- Lease renewal process and timeline
- Move-in/move-out inspection checklist

**3. Rent Collection System**
- Payment methods to offer
- Due dates and grace period policy
- Late fee escalation schedule
- Partial payment policy
- Non-payment action timeline (notice to pay, eviction filing)
- Communication templates for each stage

**4. Maintenance Management**
- Emergency vs non-emergency classification
- Response time standards
- Vendor selection and management
- Preventive maintenance calendar (monthly, quarterly, annual)
- Tenant maintenance request workflow
- Cost tracking system

**5. Financial Tracking**
- Monthly income/expense tracking template
- Reserve fund guidelines (per unit)
- Tax deduction checklist for rental properties
- Annual budget template
- Rent increase analysis framework

**6. Tenant Communication Templates**
- Welcome packet contents
- Rent increase notice
- Lease violation notice
- Maintenance scheduling messages
- Lease renewal offer
- Move-out instructions and deposit return

Make everything legally aware (note where state-specific laws apply).